Customer Satisfaction Index (CSI)

The shown aggregated measuring values are based on the values measured within the following interval.

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Aggregation

Hourly mean per measured step

Daily mean per Page

Weekly mean per Page

Daily mean per Job Group (e.g. web application)

Weekly mean per Job Group (e.g. web application)

Daily mean per CSI System (combined Job Groups)

Weekly mean per CSI System (combined Job Groups)

Time frame

to

CSI System

Job Group

CSI Type